FAQ's

A: PropertyPilot is a revolutionary GIS-based, SaaS platform that delivers instant, reliable and cost-efficient access to all the critical real estate data needed to successfully navigate today’s volatile real estate markets. Offering an array of one-of-a-kind tools and applications, PropertyPilot allows you to quickly and efficiently organize and analyze data.

PropertyPilot’s comprehensive data base includes all critical property tax assessment information for our coverage area:

    •    Ownership and Tax Assessment Records
    •    Recent Property Sales
    •    Foreclosure (Pre-Foreclosure/Lis Pendens, and REO)
    •    Multiple State-of-the-Art Map Views
    •    Neighborhood Descriptive Data
    •    Other Related Property Information.

A: PropertyPilot delivers a host of functionality, providing the industry’s most comprehensive, cost-efficient and up-to-date property data and analytical tools.  Whether a real estate professional seeking a competitive edge, or a local  government looking to increase website traffic and transparency (while sharply reducing and redirecting human resource demands devoted to office traffic and telephone inquiries), PropertyPilot powers the way.

Yes. PropertyPilot is designed to operate and perform at the same high-speed and operational efficiency no matter what system you use.  However, to optimize the PropertyPilot application, we strongly recommend that you use Windows 7 for your operating system and IE9 or Chrome as your browser.  PropertyPilot also works well with Mac OSX Version 10.7, the Lion operating system and the Safari browser.

PropertyPilot is a web-based platform, so you can access the site immediately at propertypilot.com.  You will need to download Microsoft Silverlight, which is a popular, free plugin. You can download Silverlight here.

A: Simply enter your information into our contact us form and a customer representative will contact you.

--or--

You can call us from 9am to 5pm (EST) Monday through Friday at 201-222-1155

Yes. We offer a seven-day free trial.  Simply request a live tour (or register for a webinar) from our home page, or e-mail sales@propertypilot.com, or call us at (201) 222-1155. 

There are multiple subscription options that are tailored to all levels of usage. In order to determine a pricing plan best suited to your specific needs, please contact us at 201 222-1155 or e-mail sales@propertypilot.com

There are individual and multi-user subscriptions available.

Your subscription includes a basic point program (review subscription agreement for your maximum monthly point’s allotment).  Points are debited as follows when using certain advanced PropertyPilot application features:

You can check points used and remaining by accessing My Account, located in the bottom right of the Information Panel on the right of your screen.  Also, if a particular selected function or option will use more than 25 points, a pop-up reminder will appear, along with the option not to proceed.

If you exceed your total available points, you will be billed for the excess in accordance with your subscription agreement (review subscription agreement for details).

There are individual and multi-user subscriptions available.

A: PropertyPilot’s comprehensive data base includes all critical property tax assessment information for our coverage area:

• Ownership and Tax Assessment Records
• Recent Property Sales
• Foreclosure (Pre-Foreclosure/Lis Pendens, and REO)
• Multiple State-of-the-Art Map Views
• Neighborhood Descriptive Data
• Other Related Property Information.

A: Using the Quick Search Address or Drop Down feature (located at top of your screen), you can access an individual property or a particular area (state, county, municipal or street map).  You can also Drill Down from state to county to municipality to parcel level simply by clicking your mouse or using the scroll wheel.  You can move and maneuver throughout all maps by left clicking and dragging your mouse.

A: Yes.  You can select from (and alternate between) Google (Street Views) and Bing (Aerial and Birds Eye Views), simply by clicking the appropriate option (top left of your screen).  All of our maps and data are presented in a uniform format no matter the city, county or state you are navigating.

Yes. Using Layers (also located on top left of screen) you can select from a number of options to create customized map views.  For instance, you can direct the foreclosure types (if any) that you wish to have identified with push pins on your map, and you can limit by property type the properties that appear in your map view (select from residential, apartment, commercial, industrial, vacant and public/government).  Also with Layers you can further refine and filter your targeted criteria so that designated properties are easily identifiable as highlighted in the color of your choosing. 

Through “Properties Record Management” you can customize and manipulate data on a target property in a variety of user-friendly and valuable ways.

The data and analytical tools available with PropertyPilot include:

• all critical property tax assessment information
• recent property sales
• foreclosure (pre-foreclosure/lis pendens, and REO)
• multiple state-of-the-art Map views
• neighborhood descriptive data
• other related property information.

PropertyPilot offers several types of property searches tailored to your needs.

• Quick Search (located at the top of your screen) allows you to search for properties by owner name or by property address.  You can either enter name-specific or address/owner information, or use the drop-down search feature to select your target property or area from a series of descriptive drop-downs.
• Map Drill Down permits you to access a property or area through a drill-down search technique using your mouse to locate the target parcel on the site map.
• Advanced Search (accessible from the Information Panel at the right of the screen) allows you to locate a property or properties by customizing your search options, using more detailed and specific search criteria.

A: Yes.  Records can be saved in our cloud-based Property Records Management (PRM) system and later accessed and analyzed.

A: You can create and select from multiple screen views and forms to customize stored records.  You can select and edit the data fields you wish to include in screen views (and also the order in which they appear), as well as dictate the manner and format in which the data fields appear in PRM-related forms.  You can also create custom data fields.

Yes. PropertyPilot offers dozens of optional filters that are available to sort and organize collected information. Through “Properties Record Management” (PRM) you can customize and manipulate in a variety of user-friendly and valuable ways data (e.g., saving, sorting, filtering and querying records).

Yes. PropertyPilot provides a comprehensive default property report, which contains core property information, as well as recent sales (if any), foreclosure filings (if any) and AVM.  You can also create custom forms to display your selected property data in the format of your choosing.

Yes.  PRM contains a unique contact feature that permits you to create and edit detailed contact information-generally and/or property-specific.

Yes.  PRM contains a calendar feature that can be used to store general and/or property-specific entries.

Yes.  From PRM you can select the Export Records option to save records to your personal computer or network as an Excel file.

Yes. From PRM you can select the Import Records option to import records from your personal computer or network (records must be matched by address or block and lot).

Through “Properties Record Management” you can customize and manipulate data on a target property in a variety of user-friendly and valuable ways.

The maps can be drilled down from state to parcel level simply by clicking on your mouse or using the scroll wheel. All of our maps and data are presented in a uniform format no matter the city, county or state you are navigating.

PropertyPilot lets you sort, filter, and compare various properties and to evaluate their current market value.

PropertyPilot’s proprietary and transparent AVM tool calculates a reliable estimate of a property’s current market value by searching our data base to find up to twenty (20) recent sales of like-kind properties and comparing the sale price of each to its property tax assessment (assessed value).  AVM then computes an average assessment to sales ratio for each property, as well as an overall average assessment to sale ratio for the entire group of comparables, which is then applied to the target property’s assessed value to compute the target property’s true market value.  AVM is fully user-controlled and editable, so you can further evaluate and refine the AVM process and results by adjusting comparable sales date and location range, and deleting selected comparables if appropriate. 

Yes.  PRM has a mail merge tool that enables you to create custom letters and target selected properties and areas for merge and mailing.

Yes.  PRM allows you to create customized charts and reports based on your selected parameters and criteria.

Yes.  PropertyPilot provides comprehensive neighborhood data such as housing, population, education and crime statistics.

Please click on the reset password link or go to the reset password page to reset your password.

You can contact us by phone 201-222-1155, email support@propertypilot.com