Privacy Policy

PropertyPilot / PRIVACY POLICY

PropertyPilot, LLC (“PropertyPilot,” "we" or "us") recognizes the importance of respecting the privacy of those who visit this web site (the “Site”). This Privacy Policy describes how we collect and use your information.  We suggest that you review this Privacy Policy periodically as we may update it from time to time. This Privacy Policy was last revised on April 1, 2012.

Use of this Site is not intended by persons under eighteen (18) years of age.  You acknowledge that by checking the box at the bottom of this page, using this Site and/or providing information and registering to use this Site, you agree and approve of the terms and conditions of this Privacy Policy and subsequent amendments to this Privacy Policy by your continued use of this Site.  This Privacy Policy shall govern our use and disclosure of your personal information.  If you do not agree or approve of the terms and conditions of this Privacy Policy, you are advised and instructed not to continue and not to complete the registration process or otherwise use or access this Site.

What do we collect?

Every time you visit our Site, our Web server automatically collects the following non-personally identifiable information: your Internet service provider's address, the referring URL and, information on the pages you access on our Site. We collect this information to help diagnose problems, administer our Site and track usage statistics.  All of this information is collected and used only in the aggregate; that is, it is entered into our database where we can use it to generate overall reports on our visitors, but not individual reports that identify you personally.

We also collect personally identifiable information that you provide, such as information you provide when you register as a Member on our site, for example, your name, your email address, your telephone number, your address, your business and any other personal or preference information that you provide to us.

You may subscribe to our services and content. If you purchase a subscription, we request certain personally identifiable information from you.  You must provide, at a minimum, contact information (such as name, email, and address), financial information (such as credit card number and expiration date), and business information (such as business type and industry).  We use this information for billing purposes.

By using the Site, you are consenting to having your personal data transferred to and processed in the United States.

What are “cookies”?

Most Internet sites, including ours, collect data about visitors through the use of "cookies". Cookies are small software programs that help sites recognize repeat visitors by assigning a random number to each desktop for tracking content preferences and traffic patterns. Cookies may be used to "connect" your computer to information stored in a separate location. On our Site, we use cookies to connect your computer with the information we store for you in our database. Some examples of this information include user specific information on pages accessed and previous visits to our Site. Your information is stored in a safe and secure database. Through cookies we may also: alert you to new features that we think might be of interest to you when you return to our Site; record past activity at our Site in order to provide you better service when you return to our Site; or, customize Web page content based on your browser type or other information that you send us.

We do not use cookies to store any of your personal or financial information on your computer. You may refuse to accept a cookie from us by following the procedures specific to your Web browser.

How Do We Use Your Information?

We use the information we collect to service your account, improve our communications, improve our content and offerings, and analyze Site usage, among other purposes. We also use the information we collect to troubleshoot problems, resolve disputes, and enforce our Terms of Service and Subscription Agreements.

Additionally, the information we collect is used:

  • to generally improve the content and layout of our Site
  • to improve the content and layout of our Site for individual visitors
  • to notify you about updates to our Site
  • to contact you for marketing purposes
  • for internal review

When you supply us with personal information, and indicate your consent to receive promotional information, the information you provide will be added to our customer file. You may receive periodic mailings from us. If you do not want to receive such mailings from us, then please contact us at 1-866-745-0002 to remove yourself from our contact list.

We may send you e-mail with information on new services. If you do not wish to receive such e-mail in the future, please contact us at to remove yourself from our e-mail list.  We reserve the right to send you notices about your account even if you opt out of all voluntary email notifications.

We may also send you service-related announcements from time to time through the general operation of the service.

Sharing Your Information with Third Parties

We contract with third-party service providers in order to operate our business, including the Site.  Those service providers may need access to your information to perform fulfillment and other services. We undertake to provide only that portion of your information needed to perform the pertinent service, and we require that all of our service providers hold your information in confidence and use it only to provide the service for which they have been engaged.

We do not provide contact information to third party marketers without your permission. We share your information with third parties only in limited circumstances where we believe such sharing is 1) reasonably necessary to offer the service, 2) legally required or, 3) permitted by you.

In the event that there is a change in control of PropertyPilot or, if all, or substantially all, of the assets of PropertyPilot are sold to a third party, we may transfer the information on our customer file to the third party. This information may include your name, mailing address and email address among other information. After the transfer takes place, use of your information is subject to the privacy policy of the third party that acquires it. The acquiring company may continue to operate the Site, so you should check this Privacy Policy periodically to determine how the acquiring entity will use your information.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law (for example, to respond to a lawful subpoena, warrant or court order); or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Public Communities and Message Boards

The public community and message board portions of the Site contain sections where users can submit and publish comments, questions and answers.  We do not actively monitor these sections, and PropertyPilot, its affiliates, and content licensors assume no liability for any content therein, or for any actions taken in reliance thereon.  If we are alerted to something we deem inappropriate in any way, we may delete it at our discretion.  Do not offer any personal information in any content you submit, unless you want that information displayed publically to the online world.


Our Site may contain links to other websites. We are of course not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our Site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by PropertyPilot.


How can you update your information?

We will provide you access to the following information:

  • financial information (such as credit card account information)
  • unique identifier information (customer number or password)
  • transaction information (dates on which you made payments, amounts and types of payments)
  • contact information (name, address, phone number)

You can update your information either on the Site or by contacting us at 1-866-745-0002.  We will evaluate each request and reply in an appropriate manner and form of communication that ensures the security of the information you have requested.


How do you know your information is secure?

We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our Site so you can feel comfortable and secure. However, we cannot guarantee the protection of information against interception, misappropriation, misuse, or alteration or that your information may not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others.

When you enter sensitive information (such as your credit card information) on our subscription form, we encrypt that information using secure socket layer technology (SSL).  When you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, then your site is secured through SSL. We use industry-standard encryption technologies when transferring and receiving your sensitive information on our Site. If you do not see one of these icons, please contact your Internet service provider.

Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers.

Conflict In Terms

It is our goal to make our privacy practices easy to understand. We have created this easy-to-read Privacy Policy with that goal in mind. Some browsers utilize privacy enhancing technology to translate our Privacy Policy into a computer readable format and then translate it back into human readable format for you to read. This translation back into human readable format is often referred to as a "Policy Summary". To the extent that this Policy Summary is inconsistent with, fails to address or addresses an issue not raised in, our Privacy Policy, you should rely on our Privacy Policy as it is the controlling authority.


Contact Us


To contact us for any reason, including a request to be added or taken off a list, or if you have any concerns or questions, please email us at   Please note:  when you contact us, provide your name and address exactly as it appears on correspondence you have received from us.

Please contact us at to change your e-mail address or to unsubscribe from PropertyPilot e-mails. The effective date of any opt-out action will be ten (10) business days following the date your opt-out request is received by PropertyPilot, after which your e-mail address will be added to the suppression files associated with this Site.

If you feel that this Site is not following its stated information privacy policy, you may contact us at the above email address(es).

Governing Law

This privacy policy is governed by the laws of the State of New Jersey, without regard to its choice of law rule and without regard to the location of any user.  Any dispute arising in connection with this policy must be filed in the state or federal courts located in New Jersey.  

Change in Policy

We reserve the right to revise, amend, change or update this privacy policy from time to time.  We may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Policy.  For material changes to this policy, we will notify you either by placing a prominent notice on the home page of our Site or by sending you a notification.  We encourage you to review this policy periodically to stay informed about our use of the information we collect.  We will indicate near the top of this page the date this policy was last revised.  Your continued use of the Site after we have revised this policy constitutes your agreement to the revised version.

By using the Site, you agree and approve of the terms and conditions of this Privacy Policy. If you do not agree to these terms and conditions, you cannot use the Site.


79 Hudson Street

Hoboken, NJ 07030

T 201-222-1155